FAQs

INTARANTIONAL SHIPPING

We use ePacket shipping as it is one of the most popular insured shipping methods.

We have found that 80% of orders are delivered within 5 - 10 working days and 99% of orders arrive within 20 working days. When you check your ePacket tracking link, you might notice many packages arrive sooner.

Depending on the destination of the package, customs delays, holidays, and other delays, shipping times can vary.

We are making all efforts to ship your product as soon as possible.

WHAT PAYMENT METHODS CAN I USE?

AMELUT accepts the following payment methods:

  • Credit Card: Visa, MasterCard, American Express. The total will be charged to your card when the order is shipped.
  • AMELUT'S features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

I LOVE TO TRACK MY ORDERS, CAN I ?

We know you love to track your orders, as we also love it when we order online.Don’t worry, we will send you an email notification as soon as your item ships + with a tracking number when it becomes available from our manufacturers.

WHAT IF I WANT TO MAKE A RETURN, HOW DOES IT WORK

We do all that we can to choose high-quality items, we know sometimes you need to return, please see our refund & Return policy for the Tiny details.

WHERE IS MY ORDER? WHAT WILL HAPPEN IF I DID NOT GET IT?

If you did not get your items, and the delivery time has passed, just drop us an email, and we will make sure to check it and will send you a new one. No worries, it’s very rare!!! But as we ship thousands of packages a day, things can happen.

HOW DO YOU KEEP MY PERSONAL INFORMATION SECURE?

We insist on multiple security systems to secure your personal information, we use the highest standards in the online industry for payments & processing.

This is a standard cookie notice which you can easily adapt or disable as you like in the admin. We use cookies to ensure that we give you the best experience on our website.

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